Privacy Policy

1. Information We Collect

• Account data: Name, email, phone number, and password (stored in encrypted form) when you register.
• Order data: Shipping and billing address, items purchased, order history, and payment confirmation from our payment processor.
• Support messages: Content you send through email, contact forms, or live chat.
• Newsletter: Email address only if you voluntarily subscribe. We never add you to marketing lists without your opt-in.
• Technical data: Browser type, device type, IP address, and pages visited — used for security, analytics, and site performance.

2. How We Use Your Information

• Process orders, collect payment, and arrange delivery.
• Send order confirmations, shipping updates, and account-related notices.
• Respond to support requests and handle returns.
• Send promotional emails only when you have opted in.
• Detect fraud, protect our site, and comply with legal obligations.
• Improve product listings, site layout, and customer experience.

3. Payment Security

Card payments are processed by Stripe, a PCI-compliant payment provider. KYNOVA EDGE TRADING does not store your full credit card number. All checkout pages are served over HTTPS (TLS encryption) on our production website.

4. Cookies

We use essential cookies to keep you signed in, remember cart contents, and maintain site security. These cookies are required for checkout and account features. You can disable cookies in your browser settings, but some features may not work correctly.

5. Sharing With Third Parties

We do not sell your personal information. We share data only with service providers who help us operate the store, such as payment processors, shipping carriers, and email delivery services. These partners may use your data only to perform services for us.

6. Data Retention

We keep order records and account information as long as needed to fulfill orders, handle returns, and meet tax and legal requirements. You may request account deletion by contacting support; some transaction records must be retained by law.

7. Your Choices and Rights

• View and update profile details in your account.
• Opt out of marketing emails via the unsubscribe link in any promotional message.
• Request a copy or deletion of your data by emailing muhammadshahzad@kynovaedgetrading.com.

8. Children

Our store is intended for adults. We do not knowingly collect personal information from anyone under 13 years of age.

9. Policy Updates

We may update this Privacy Policy from time to time. The date at the top of this page indicates the latest version. Material changes will be posted on this page.

10. Contact Us